General Refund Position
Syncroly provides operational tools, dashboards and service workflows. Refund eligibility depends on the specific agreement, work completed, access provided and expenses already incurred.
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Refund Policy
Refund Policy
This policy explains how refunds are reviewed for Syncroly platform access, managed services, partnership work and custom operational agreements.
Last updated: June 22, 2026
Non-Refundable Items
Completed setup work, account audits, ranking work, task execution, manual operations and consulting time.
Third-party costs such as Fiverr-related expenses, ads spend, seller plus charges, order costs, payment processing fees or external service charges.
Custom work that has already been delivered, reviewed or made available inside the dashboard.
Refund Review
Refund requests must include the account email, reason, payment details and the service or agreement being disputed.
Syncroly may review activity logs, dashboard records, ticket history and work proof before approving or rejecting a refund.
Approved refunds may be partial when work, access or expenses have already been delivered.
Partnership Earnings
Partnership earnings, withdrawals and shares are handled according to the agreed partnership policy or written arrangement. These are not treated as standard product refunds.
How to Request a Refund
Open a support ticket from your Syncroly dashboard or contact admin@syncroly.org with your account email and complete details.
Need help?
For account, privacy, billing, partnership, or access questions, contact the Syncroly team through the support area or email us at admin@syncroly.org.
Contact SupportFAQs
Are completed setup services refundable?
Usually no. Completed setup, ranking work, account audit work, consulting time and third-party expenses are normally non-refundable.
Can refunds be partial?
Yes. If access, work or expenses have already been delivered, Syncroly may approve only a partial refund after review.
How do I request a refund review?
Contact Syncroly with your account email, payment details, the service involved and a clear reason for the refund request.