Privacy Policy

This policy explains what information Syncroly collects, why it is used, and how we protect data across dashboards, partner profiles, tasks, tickets and account management workflows.

Last updated: June 22, 2026

Information We Collect

Account details such as name, email, phone number, password hash, role, verification status and login-related records.

Operational data such as Fiverr account details, assigned users, seller plus plan, orders, reviews, ROI records, VVRO rows, tasks, proof files and support tickets.

Partner data such as partnership applications, profile access, invitations, edit logs, investment records, private feedback files and admin replies.

Technical data such as browser requests, device type, IP-related server logs, session cookies and app installation metadata needed to operate the service.

How We Use Your Information

To create accounts, verify email addresses, authenticate users and apply role-based access rules.

To show admins and users the correct dashboards, tasks, partner sheets, reports, tickets and account records.

To send verification codes, welcome messages, partner invites, ticket updates and important account notices.

To protect the platform from unauthorized access, fraud, abuse, duplicate accounts and suspicious account activity.

Data Sharing

Syncroly does not sell personal information. Data may be visible to authorized admins, assigned users, editors, invited partners or service providers that help operate email delivery, hosting, storage and security.

Sensitive Account Details

Some workflows may involve Fiverr, email, Payoneer or security information for operational account management. These details should only be submitted when there is a valid business purpose and an agreed partnership or management arrangement.

Retention and Deletion

We keep records while they are needed for account operations, reporting, legal protection, fraud prevention or partnership history.

Admins may delete, suspend, reactivate or permanently remove user accounts based on platform rules and operational needs.

Some logs may remain after deletion when needed for security, audit history or dispute resolution.

Your Choices

You may request correction, access review, account deletion or clarification about your information by contacting Syncroly support. Certain requests may require identity verification.

Need help?

For account, privacy, billing, partnership, or access questions, contact the Syncroly team through the support area or email us at admin@syncroly.org.

Contact Support

FAQs

Does Syncroly sell personal data?

No. Syncroly does not sell personal information. Data is used to operate accounts, dashboards, tickets, partner profiles and security workflows.

Who can see partner profile data?

Only authorized admins, assigned users, invited partners or approved editors can see partner profile data based on their access level.

Can I request deletion or correction?

Yes. You can contact Syncroly support to request account review, correction, deletion or clarification. Identity checks may be required.